Privacy and Cookie Policies


Culti Milano Hong Kong under Culti Milano Asia Limited (“we”, “us”, or “our”) will collect your personal data when you register as our Members at our store or online purchase.

We respect your privacy and handle your personal data with the utmost care. Please read the followings (“this policy”) before you use our services and we reserve the right to modify the terms and conditions over time. In case of any changes, we will post them on the website.

This Privacy Policy includes what information we gather, how we use this information and how you can contact us and further inquire about our management of, or would like to request access to or withdraw your consent to the use of, your personal data.

By providing us with your personal data (including by providing personal data at any of our stores, counters, online platforms or marketing programmes, or in any way communicating with us), you are accepting the terms of this Privacy Policy and consenting to our collection and use of your personal data as specified in this Privacy Policy.

When you use our Services, we may receive information (“Log Data”) such as your IP address and cookie information. We use the above information to improve our Services, products and not for other purposes. If any material changes are made to this Privacy Policy, we will notify you by posting the revised Privacy Policy on the Website or notifying you through the Website.

If you are under the age of 18 or have no full capacity for behaviour, in addition to complying with the above regulations, please confirm that your parent or guardian has read, understood and agreed to all the contents of this policy before you can use or continue to use this service, otherwise please stop using this service immediately. When you start to use or continue to use this service, it means that your parent (or guardian) has read, understood and agreed to accept all the contents of the terms of service and subsequent modifications and changes.


Collection of personal information

Culti Milano Hong Kong will collect personal data by lawful and fair means only without causing nuisances to you. The types of Information collected may include:

  • Contact details (including full name, mailing address, email address, mobile and other telephone numbers)
  • Personal details (including age, date of birth, gender, country of residence, interest and hobby)
  • Health and skin concerns
  • Contact details of appointed friends or others
  • Any means of communication with us
  • Purchase history and other information obtained from your usage activity on our website (such as pages viewed and content) where an account is opened and/or an order has been made.
  • Payment information (includes your credit card number, effective days, mailing address, etc.)
  • We collect information about you for the purpose of providing you with our products and services requested, and other information. We may also request certain personal data by lawful means. When possible, we will collect personal information directly from you or a person authorized to provide this information on your behalf. Should we collect your personal information or data from a third party, we will ensure that the third party has obtained your consent and you will be notified of the arrangement. You are not obliged to supply your personal data, but if you do not, our services, features or communications to you may not be available.


Use of personal information

We may use your information to:

  • fulfil your purchase orders
  • provide you with our latest news
  • update your account to provide a better service for you
  • to maintain, administer and improve our systems according to your preferences
  • improve the content and features of our website by making modifications using information such as your usage, history and preferences.
  • provide you with information about our products, events or other marketing or promotional activities.
  • Provide information on areas such as food, sport, design, art, fashion, music, films, culture and literature from other parties and partners.
  • We may also use the information for the purposes stated at the point of collection

By providing us with your personal data, we will use the data in marketing our products and services. However, your personal data will not be used for the above purposes unless we have received your consent.



If you have enabled cookies in your web browser, a cookie will be stored on your hard disk during your visit to our website. Information will be collected via the cookies from your computer, and this information includes your IP address, type of browser, operating system, domain names and any detailed information from other websites which refer you to our website. Cookies are also used to track and collect information on the content you have visited on our website and newsletter (including links to other websites).

Cookies also allow us to recognize your computer while you are on our website, and to send you to the language you selected on your first visit. This information is used to maintain the quality of our service and to provide tracking and statistics regarding the use of our website.

If you do not wish to have this information stored on your computer, you can configure your web browser, so it does not accept cookies. However, if you disable cookies, you may not be able to access all parts of our website.


Disclosure of personal information

In the course of carrying out business, we may disclose your personal information to other organizations or third parties that handle and secure your information with utmost care. These organisations or third parties that may be overseas or local include:

  • The parent company, subsidiaries and affiliates of Culti Milano Hong Kong;
  • Our service providers or agents that provide services on our behalf, for example, information technology and mailing;
  • Other parties to whom we are authorized or required by law to disclose information

However, we will not share your personal information with other product or service providers.

Under the below circumstances, we are allowed to disclose your personal information to an authorized party, or to a third party whose right is violated with appropriate proof:

  • When we are required to meet legal requirements
  • When we must protect the rights and safety of our members and third parties
  • When you violate our terms and conditions

If you wish to review or revise the information about you that has been submitted to us, or remove your contact details from our subscriber list, you may do so at any time by contacting our team via email